Privacy Policy 

Normally we collect information from you directly, unless it is unreasonable or impracticable to do so.

Collection of your personal information can occur through the following interactions

  • When you access and use the Partmaser website
  • During conversations with our team members
  • When you complete purchase orders, registrations, requests or applications for our products or services (by phone, in person or electronically)
  • When you communicate with us directly (by email, telephone, direct mail or any other means)
  • If you are a candidate for employment, when you complete forms in relation to the recruitment and selection process, for the purpose of assessment
  • We may also collect personal information about you from the following third parties:
    • Retail brands and suppliers who provide goods and services within our stores. This may include other suppliers who provide products and services to you on our behalf; and
    • If you are a candidate for employment, we may collect information about you from your nominated referees, where you have authorised us to do so

Collection of Personal Information

We collect your personal information so that we can carry out the following actions (“Purpose”):
  • To provide you with products and services that you have requested from us
  • To communicate with you, including about products and services, competition results, special offers, and events which might interest you
  • To answer your questions and provide you with information or advice
  • To create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts
  • Provide your personal information to third parties that assist us in providing products and services you have requested, such as delivery service providers and fulfilment managers
  • Carry out administration, marketing, planning, fraud and loss prevention activities, procurement, product and service development, quality control and research to improve the way Partmaster and its related bodies corporate and service providers provide products and services to you
  • To consider and respond to complaints made by you
  • To comply with laws or regulations or to comply with any directions given by regulators or authorities; or
  • If you are a candidate for employment, to assess your suitability for a position at Partmaster. Updating Your Personal InformationYou can update your personal information anytime logging into our website.

Security of Your Personal Information

Partmaster uses industry standard SSL encryption to ensure your protection of usernames and passwords, and other sensitive information PayPalYour online security is our top priority. We combine world-class anti-fraud detection with 24/7 account monitoring to keep you safer. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with PayPal. Plus, your financial information is never shared.

Disclosure of Personal Information

Your personal information may be disclosed in connection with any Purpose to any of the following:
  • Our employees, contractors or service providers, to the extent reasonably necessary to fulfil our obligations to you. This may include internet service providers, IT systems administrators, mailing houses, couriers, payment processors, and data entry service providers
  • Retail brands and suppliers who provide goods and services within our stores. This may include other suppliers who provide products and services to you on our behalf
  • Our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required
  • Suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes
  • If you are a candidate for an employment position involving a third party with whom we have an agreement, to that third party to assess your application; and
    • If required by law, to any person authorised by such law. This may include the police service, ambulance service, or government departments or regulators within Australia in connection with law enforcement activities.
    • Your personal information will not be shared, sold, rented or disclosed other than as described in this privacy policy.

Collection of Computer Data

When you visit the Partmaster website, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
  • Your computer's IP address
  • Browser type
  • Webpage you were visiting before you came to our site
  • The pages within the Partmaster website
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics. This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact us at : online@partmaster.kiwi

Or send a letter to:
Catalogue Manager
Partmaster Ltd
135 Great North Road
Grey Lynn 1021
Auckland
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